Over the past ten years, the advancement in the customer support technology have taken much of the responsibility out of the agents’ hands. The tools which are utilizing the [...]
Inside sales executives conduct their prospecting, outreach and selling remotely. Instead of travelling to meet many prospects in person, they form connections with prospects by the use of technology. [...]
In today’s modern marketplace, it is becoming more challenging to the company to compete without the capacity to make the data-driven decisions. The sales metrics and analysis provided by [...]
The Business to Business sales funnel is a great sales and marketing tool for following up the buyer’s journey from initial visit, to convert as a lead and finally [...]
Successful CRM user adoption in our organization is not a one-time thing. It is continuous work in progress that never ends. The use of customer relationship management software has [...]
It is quite obvious that the owner of a small business must successfully manage a lot of tasks simultaneously. As an entrepreneur, we must overcome the resource restraints and [...]
Sales are essential for company and revenue growth for every business. If we are working in a digital industry, the chances that we have come across the term marketing [...]
In today’s world, customer satisfaction and customer advisory are increasingly variables. From previous days, now customers have enough power to drive the business’s operating practices and also for product [...]
Like other relationships, business relationships are built on mutual trust. It must be the bedrock of any healthy and long-lasting relationship. In a word, relationships are like house plants. [...]
Customer acquisition is an important part of growing our business. Side by side we all know that customer retention is also critically important if we run a subscription based [...]
